Please contact us first
If the download link is missing, expired, or not working, use the Wiggins Logistics contact form. We will make a reasonable effort to restore access or provide a working copy before deciding a refund request.
Policies and disclosures
Digital Product Refund Policy
Because the Medical Courier Route-Ready Toolkit is delivered as an immediate digital download, purchases are generally final after access or download, subject to the exceptions below and applicable law.
Last reviewed: September 3, 2026. Policies are reviewed when website services, products, or information practices materially change.
Requests we will review
A refund may be considered for a duplicate charge, a material file defect that cannot be corrected, delivery or access failure that cannot be resolved after reasonable troubleshooting, or a product that is materially different from its published description. Contact us promptly and, when practical, within 7 calendar days of purchase. This timeframe does not limit rights that cannot lawfully be waived.
Requests normally not eligible
Refunds are normally not provided for a change of mind, an accidental purchase after checkout confirmation, failure to use the files, lack of time or experience, or software and device limitations that were not represented as supported. Results, contracts, routes, employment, income, and regulatory approval are never guaranteed.
Approved refunds
Approved refunds are returned through the original payment method. Processing time is controlled by Payhip, Stripe, the card network, and the buyer’s financial institution. Product access may be revoked when a refund is issued.
Consumer rights
This policy does not exclude or restrict any refund, cancellation, or consumer-protection right that cannot lawfully be excluded. Additional platform terms shown at checkout may also apply.