WIGGINS LOGISTICS MEDICAL COURIER PROCEDURE TEMPLATE PACK Educational placeholders only. Adapt these with the contracting company, customer, safety professional, insurer, attorney, and responsible agency. Do not use a template to package, mark, handle, or transport regulated material without the required training, authorization, equipment, and instructions. 1. PICKUP VERIFICATION CHECKLIST Date/time: ______ Courier: ______ Customer/site: ______ Route/order ID: ______ Authorized contact confirmed: [ ] Package count confirmed: [ ] Package integrity checked: [ ] Labels/markings visible and match instructions: [ ] Temperature requirement confirmed: [ ] Discrepancy and action taken: ________________________________________________ 2. CHAIN-OF-CUSTODY FORM Item/order ID: ______ Origin: ______ Destination: ______ Released by / date / time: ______ Received by / date / time: ______ Condition, seal, temperature, or discrepancy notes: __________________________ 3. TEMPERATURE LOG Customer-defined range: ______ Device ID: ______ Container ID: ______ Pickup reading/time: ______ En-route reading/time: ______ Delivery reading/time: ______ Exception and escalation action: _____________________________________________ 4. FAILED DELIVERY PROCEDURE Do not abandon or redirect an item. Secure the item, protect information, document attempts, contact the authorized dispatcher/customer, follow return or hold instructions, and record custody. 5. SPECIMEN SPILL / EXPOSURE PROCEDURE Stop work, isolate the area, avoid unauthorized handling, follow trained spill and exposure steps, notify the authorized contact, seek medical attention when indicated, and complete incident records. 6. VEHICLE BREAKDOWN PROCEDURE Move to safety when possible, protect cargo and information, notify the authorized contact, maintain required conditions, document custody, and use only approved recovery or transfer steps. 7. ACCIDENT AND INCIDENT REPORT Date/time/location: ______ People involved: ______ Police/report number: ______ Vehicle/cargo condition: ______ Notifications: ______ Photos authorized: [ ] Facts and immediate actions (no speculation): ________________________________ 8. PRIVACY INCIDENT REPORT Do not copy unnecessary protected information. Record the minimum needed: date/time, information type, how discovered, who may have accessed it, containment actions, and authorized contacts notified. 9. PACKAGE DISCREPANCY FORM Expected item/count: ______ Actual item/count: ______ Seal/condition: ______ Action taken and authorization: ______________________________________________ 10. PROOF OF DELIVERY Order ID: ______ Date/time: ______ Authorized recipient: ______ Signature/scan method required by customer: ______ Exception notes: ______ 11. DAILY VEHICLE INSPECTION [ ] Tires [ ] Lights [ ] Fluids [ ] Glass/mirrors [ ] Brakes/controls [ ] Registration/insurance [ ] Clean cargo area [ ] Charging backup [ ] Required equipment 12. VEHICLE CLEANING LOG Date/time: ______ Area cleaned: ______ Product/method per procedure: ______ Reason/route: ______ Completed by: ______ Exception: ______ 13. TRAINING RECORD Person: ______ Topic: ______ Provider/customer: ______ Completion date: ______ Expiration/renewal: ______ Evidence location: ______ Function authorized: ______ 14. DOCUMENT EXPIRATION TRACKER Document: ______ Issuer/customer: ______ Number/reference: ______ Effective: ______ Expires: ______ Reminder date: ______ Renewal status: ______ Last reviewed: September 2, 2026